Service, aftercare and complaints

Yes, we offer a 5 year warranty on all work and aim to have an installer on site within 48 hours in case of any issues or leaks. Do you have a warranty or service question? Use our service form or email us at service@jouwdroombadkamer.nl. You will immediately receive an automatic confirmation with a case number. Please mention this number in any further correspondence, so we can handle your question faster.

Thanks to the wide availability of our teams, we can usually start within 6 weeks. This means you can enjoy your new dream bathroom soon.

That depends on your situation, the desired repayment period, and the interest rate. Increasing your mortgage can be an attractive option for a larger investment because the interest rate is often lower. However, there may be additional costs involved, such as advisory fees, a property valuation, or notary fees. A personal loan can be simpler and quicker to arrange, but it often comes with a higher interest rate. It is therefore wise to compare both options carefully before making a decision.

After your enquiry or consultation, we prepare a tailored quote for you. You will usually receive it within 48 hours. This gives you a clear overview of the options, costs, and next steps for your bathroom project without having to wait long.

A bathroom renovation can temporarily create noise, especially during demolition, drilling, cutting, and tiling. This is part of certain types of work, but we make sure you know what to expect beforehand. With clear planning and good communication, we limit the disruption as much as possible.